Frequently Asked Questions
Find answers to common questions about our free online tools. Can't find what you're looking for? Feel free to reach out!
General Questions
Are all tools really free to use?
Yes, all our tools are 100% free with no hidden costs, subscriptions, or usage limits. You can use any tool as many times as you need.
Do I need to create an account?
No account required! All tools are instantly accessible without any sign-up, login, or registration process.
Can I use these tools for commercial purposes?
Absolutely! You can use our tools for personal, educational, or commercial projects without any restrictions.
Are there any file size limits?
Most tools process files entirely in your browser, so limits depend on your device's memory. Generally, files up to 50-100MB work well on most devices.
Privacy & Security
Is it safe to upload my files?
Yes, completely safe! All file processing happens entirely in your browser. Your files never leave your device or get uploaded to any server.
Do you store or save my files?
No, we never store, save, or have access to your files. Once you close or refresh the page, everything is immediately cleared from memory.
Can I use these tools with sensitive documents?
Yes! Since all processing is client-side (in your browser), you can safely use our tools with confidential or sensitive information without any privacy concerns.
Do you collect any personal data?
We respect your privacy. We don't collect personal information or track individual users. We may use analytics to understand general usage patterns to improve our tools.
Technical Questions
Which browsers are supported?
Our tools work on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. For best performance, we recommend using the latest browser version.
Do the tools work offline?
Once a tool page is loaded, most functionality works offline since processing happens in your browser. However, you need internet to initially load the page.
Can I use these tools on mobile devices?
Yes! All our tools are fully responsive and work on smartphones and tablets. Some tools with complex interfaces work best on larger screens.
Why is processing slow on my device?
Processing speed depends on your device's capabilities and file size. Larger files require more memory and processing power. Try using a desktop computer for very large files.
What file formats are supported?
Each tool supports specific formats relevant to its function. Check the individual tool page for supported formats - most common formats are supported.
Tool-Specific Questions
How accurate is the calorie calculator?
Our calorie calculator uses scientifically validated formulas (Mifflin-St Jeor and Katch-McArdle equations) that are widely used by nutrition professionals. Results are highly accurate when you provide precise inputs.
Can I convert multiple files at once?
This depends on the specific tool. Some tools like image compressors support batch processing, while others process one file at a time for better performance.
Why doesn't my JSON convert properly?
Ensure your JSON is properly formatted and valid. Our JSON tools include validation to help identify syntax errors. Complex nested structures are fully supported.
Can I edit PDFs with your tools?
We offer various PDF tools including merge, split, compress, and conversion features. Full editing capabilities may be added in future updates.
How much can I compress my images?
Compression depends on the original image format and content. Typically, you can achieve 50-80% size reduction while maintaining good visual quality.
Features & Updates
How often do you add new tools?
We regularly add new tools and features based on user needs and feedback. Follow us or check back frequently to discover new utilities.
Can I request a new tool?
We welcome suggestions! While we can't guarantee implementation of every request, we carefully consider all feedback when planning new tools.
Do you offer API access?
Currently, our tools are designed for direct browser use. API access is not available at this time but may be considered for future development.
Will there be a mobile app?
We're exploring options for better mobile access, including a Chrome extension and potential mobile apps. Our web tools already work great on mobile browsers.
Support & Contact
What if a tool isn't working properly?
Try refreshing the page and ensuring you're using a modern browser. If issues persist, the problem may be with the input file format or size. Check the tool's specific requirements.
How can I report a bug or issue?
We appreciate bug reports! You can reach out through our contact form or social media channels with details about the issue and steps to reproduce it.
Can I get help with using a specific tool?
Each tool page includes instructions and tips. If you need additional help, feel free to contact us with your specific question.
Do you offer premium support?
All our tools are free with community support. We don't currently offer premium or priority support services.
Still Have Questions?
We're here to help! If you couldn't find the answer you were looking for, feel free to reach out to us.